How to remove PDF PROS (portal.pdfpros.com)

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What is PDF PROS?

PDF PROS (portal.pdfpros.com) is a browser-hijacking application that “improves” the browsing experience in a negative way. This unwanted search website has been actively spread together with freeware/shareware programs. When this browser hijacker crawls into a victim’s computer, it starts altering browser configuration, redirects its victims to affiliate websites, and collects sensitive information without the user noticing. This data is shared with third-parties to get revenue. If you want to stop such activity, remove PDF PROS (portal.pdfpros.com) by following this guide.

delete PDF PROS virus

How to remove PDF PROS?

Performing an antimalware scan with Norton would automatically search out and delete all elements related to PDF PROS. It is not only the easiest way to eliminate PDF PROS, but also the safest and most assuring one.

Download Norton

mac compatible


Combo Cleaner Antivirus is a well-established tool for Mac users that can clear your computer from malware like PDF PROS and all related files from your computer. Another important advantage of the program is an up-to-date database of computer threats which is perfect to protect your computer in case of a new malware attack. The full version of Combo Cleaner costs $39,95 (you get 6 months of subscription). By clicking the button, you agree to EULA and Privacy Policy. Downloading will start automatically.

Download Combo Cleaner

mac compatible
The full version of Combo Cleaner costs $39,95 (you get 6 months of subscription). By clicking the button, you agree to EULA and Privacy Policy. Downloading will start automatically.


Steps of portal.pdfpros.com manual removal

To make sure that the hijacker won’t appear again, you need to delete PDF PROS completely. For this, you need to remove the application from the Control Panel and then check the drives for such leftovers as PDF PROS files and registry entries. We should warn you that performing some of the steps may require above-average skills, so if you don’t feel experienced enough, you may apply to the automatic removal tool.

Uninstall portal.pdfpros.com from Control Panel

As it was stated before, more likely that the hijacker appeared on your system brought by other software. So, to get rid of PDF PROS you need to call to memory what you have installed recently.

How to remove portal.pdfpros.com from Mac

  1. Open a Finder window
  2. Click Applications line on the sidebar
  3. Select the application related to PDF PROS right-click it and choose Move to Trash

How to remove PDF PROS from Windows XP

  1. Click the Start button and open Control Panel
  2. Go to Add or Remove Programs
  3. Find the application related to PDF PROS and click Uninstall

How to remove PDF PROS from Windows 7/Vista

  1. Click the Start button and open Control Panel
  2. Go to Uninstall Program
  3. Find the application related to PDF PROS and click Uninstall

How to remove PDF PROS from Windows 8/8.1

  1. Right-click the menu icon in left bottom corner
  2. Choose Control Panel
  3. Select the Uninstall Program line
  4. Uninstall the application related to PDF PROS

How to remove PDF PROS from Windows 10

  1. Press Win+X to open Windows Power menu
  2. Click Control Panel
  3. Choose Uninstall a Program
  4. Select the application related to PDF PROS and remove it

noteIf you experience problems with removing PDF PROS from Control Panel: there is no such title on the list, or you receive an error preventing you from deleting the application, see the article dedicated to this issue.
Read what to do if program won’t uninstall from Control Panel


Remove portal.pdfpros.com from browsers

How to unlock Windows Group Policies

Before you will started to remove PDF PROS from browser you should perform following instructions in Command Prompt
This step is necessary to delete Windows Group Policies created by PDF PROS
PDF PROS

  1. Start Command Prompt as Administrator
  2. To do this in Windows 10/8 or Windows 7 click Start and in the search box type cmd. Right-click on the found result and choose Run as Administrator.
  3. While in command prompt type:
    rd /S /Q "%WinDir%\System32\GroupPolicyUsers"
  4. Press Enter button.
  5. Then type:
    rd /S /Q "%WinDir%\System32\GroupPolicy"
  6. Press Enter button.
  7. Finally, type:
    gpupdate /force
  8. Press Enter button.

Since some of the hijacker threats use a disguise of a browser add-on, you will need to check the list of extensions/add-ons in your browser.

How to remove PDF PROS from Safari

  1. Start Safari
  2. Click on Safari menu button, then go to the Extensions
  3. Delete PDF PROS or other extensions that look suspicious and you don’t remember installing them

How to remove PDF PROS from Google Chrome

  1. Start Google Chrome
  2. Click on More tools, then go to the Extensions
  3. Delete PDF PROS or other extensions that look suspicious and you don’t remember installing them

How to remove PDF PROS from Internet Explorer

  1. Launch Internet Explorer
  2. Click on the Tools/Gear icon, then select Manage Add-ons
  3. Delete PDF PROS or other extensions that look suspicious and you don’t remember installing them

How to remove PDF PROS from Mozilla Firefox

  1. Start Mozilla Firefox
  2. Click on the right-upper corner button
  3. Click Add-ons, then go to Extensions
  4. Delete PDF PROS or other extensions that look suspicious and you don’t remember installing them

How to remove PDF PROS from Microsoft Edge

  1. Start Microsoft Edge
  2. Click the three-dot button in the upper right corner
  3. Choose Extensions
  4. Click the gear icon near PDF PROS or other extensions that look suspicious and you don’t remember installing them
  5. Choose Remove

Reset your browsers

How to reset settings in Google Chrome

  1. Click on the icon in the right-upper corner
  2. Choose Settings
  3. Click Advanced settings
  4. Click the Reset button
  5. In “reset” window click the Reset button

How to reset settings in Mozilla Firefox

  1. Click the icon in the upper right corner
  2. Choose Help
  3. Select Troubleshooting Information
  4. Click the Refresh Firefox… button

How to reset settings in Internet Explorer

  1. Click on the Tools button
  2. Go to Internet options
  3. Go to the Advanced tab
  4. Click Reset

How to reset settings in Microsoft Edge

  1. Start Microsoft Edge
  2. Click the three-dot button in the upper right corner
  3. Choose Settings
  4. Under the Clear browsing data category select Choose what to clear
  5. Select everything and click Clear

If the above-mentioned methods didn’t help in eliminating the threat, then it’s better to rely on an automatic way of deleting PDF PROS.

Download Norton

We also recommend to download and use Norton to scan the system after PDF PROS removal to make sure that it is completely gone. The antimalware application will detect any vicious components left among system files and registry entries that can recover PDF PROS.

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