What is Tencent QQ?
Tencent QQ is a popular Instant messaging application that provides many pleasant services like group and voice chats, playing online games, and even shopping. The application developed by Tencent Technology (Shenzhen) Company Ltd. is extremely popular in China and began to spread outside the country territory. The program itself is no threat to you PC, however on the Internet there are many complains about the program and forum topics with questions how to remove Tencent QQ. There are several reasons of this discontent. First, users may be dissatisfied with the unauthorized method of Tencent QQ installation – it came out of the blue, as many malicious program do, so users have all grounds to be irritated and want to get rid of the application with all possible despatch. The displeasure only raises when users spot that the application language is Chinese by default, so it’s difficult to manage it And it ends with the fact that Tencent QQ sometimes affects browsers inserting adware add-ons.
How Tencent QQ got installed on your computer?
Tencent QQ is a well-known application, so there are chances that you have installed it willingly. Still, you could get Tencent QQ occasionally if you haven’t paid enough attention to what and how you install. The messenger frequently comes bundled with free software, like download managers, PDF creators, media players and other. Downloading such programs you should be aware that they may contain malware or unwanted applications. These applications get added by default, but you can always decline their setup by reading the information in installation wizard. Commonly you will need to click Decline button or uncheck the boxes informing you about the installation components.
Symptoms of Tencent QQ infection
- First and the most striking proof of what you have an adware is ads generated on pages where they haven’t appeared before. The ads can be of any type – pop-ups, in-text hyperlinks, banners and their amount increases on shopping sites. Some of them may be labeled as “Ads by Tencent QQ”, “Brought by Tencent QQ”, “Powered by Tencent QQ”, etc.
- Another indicator of adware infection is appearance of new programs that you don’t remember installing and processes in start-up queue.
- Also, you may notice the significant slowdown in the system operating, since running of the applications required for adware activity may consume a lot of CPU.
- Besides slowing down the computer itself, adware infection may as well negatively affect the speed of Internet connection.
How to remove Tencent QQ?
To make sure that the adware won’t appear again, you need to delete Tencent QQ completely. For this you need to remove the application from the Control Panel and then check the drives for such leftovers as Tencent QQ files and registry entries.
We should warn you that performing some of the steps may require above-average skills, so if you don’t feel experienced enough, you may apply to automatic removal tool.
Performing an antimalware scan with Norton would automatically search out and delete all elements related to Tencent QQ. It is not only the easiest way to eliminate Tencent QQ, but also the safest and most assuring one.
Steps of Tencent QQ manual removal
Uninstall Tencent QQ from Control Panel
As it was stated before, more likely that the adware appeared on your system brought by other software. So, to get rid of Tencent QQ you need to call to memory what you have installed recently.
How to remove Tencent QQ from Windows XP
- Click the Start button and open Control Panel
- Go to Add or Remove Programs
- Find the application related to Tencent QQ and click Uninstall
How to remove Tencent QQ from Windows 7/Vista
- Click the Start button and open Control Panel
- Go to Uninstall Program
- Find the application related to Tencent QQ and click Uninstall
How to remove Tencent QQ from Windows 8/8.1
- Right-click the menu icon in left bottom corner
- Choose Control Panel
- Select the Uninstall Program line
- Uninstall the application related to Tencent QQ
How to remove Tencent QQ from Windows 10
- Press Win+X to open Windows Power menu
- Click Control Panel
- Choose Uninstall a Program
- Select the application related to Tencent QQ and remove it
If you experience problems with removing %THREAT% from Control Panel: there is no such title on the list, or you receive an error preventing you from deleting the application, see the article dedicated to this issue.
Read what to do if program won’t uninstall from Control Panel
Remove Tencent QQ from browsers
Since most of adware threats use a disguise of a browser add-on , you will need to check the list of extensions/add-ons in your browser.
How to remove Tencent QQ from Google Chrome
- Start Google Chrome
- Click on Tools, then go to the Extensions
- Delete Tencent QQ or other extensions that look suspicious and you don’t remember installing them
How to remove Tencent QQ from Internet Explorer
- Launch Internet Explorer
- Click on the Tools/Gear icon, then select Manage Add-ons
- Delete Tencent QQ or other extensions that look suspicious and you don’t remember installing them
How to remove Tencent QQ from Mozilla Firefox
- Start Mozilla Firefox
- Click on the right-upper corner button
- Click Add-ons, then go to Extensions
- Delete Tencent QQ or other extensions that look suspicious and you don’t remember installing them
Remove files and registry entries added by Tencent QQ
Sometimes removal via Control Panel is not enough since the built-in application can leave some files that shortly will restore the adware. So, you need to find all of the following items and delete them. Besides, there are instances where Tencent QQ is impossible to uninstall from Control Panel as it doesn’t appear in the list of installed applications. If it is your case, you have to do this on your own.
Remove Tencent QQ files and folders:
Program Files\TENCENT\Adplus\Adplus.dll
Program Files\TENCENT\Adplus\Adplus1.dll
Program Files\TENCENT\Adplus\scrax.dll
Program Files\TENCENT\Adplus\SSAddr.dll
Program Files\TENCENT\Adplus\SSAddr1.dll
Program Files\TENCENT\Adplus\stdtbh.dat
Program Files\TENCENT\Adplus\stup.exe
Users\Username\AppData\Local\Tencent\
Program Files\Tencent\QQPhoneManager\
ProgramData\Tencent\
Remove Tencent QQ registry entries:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\QQPCRTP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\QMUdisk
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\QQSysMon
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C260B4B-F7A0-40B5-B403-BEFCDC6A4C3B}
HKEY_CLASSES_ROOT\CLSID\{7C260B4B-F7A0-40B5-B403-BEFCDC6A4C3B}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TBUpdate
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebGuardUpdate
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F0BD17A0-E7F3-4EB6-839A-22B96137F10B}
HKEY_CLASSES_ROOT\CLSID\{F0BD17A0-E7F3-4EB6-839A-22B96137F10B}
