What is Related.ai?
Related.ai page may start to appear on your computer’s screen from time to time in itself whether a browser is launched or not. The cause responsible for this is the ad-supported software that could have infiltrated together with other dubious software. After penetration, it modifies the browser’s settings in order to force your browser to open certain pages and flood it with a huge amount of pop-up advertisements. It also tracks all information passing through the browser like IP addresses, browser activity history, search results, passwords, account details, and so on. Subsequently, these data can get to scammers who often misuse them. If you want to remove Related.ai pop-ups, then you can easily do that by following this guide.
How to remove Related.ai?
To make sure that the hijacker won’t appear again, you need to delete Related.ai completely. For this, you need to remove the application from the Control Panel and then check the drives for such leftovers as Related.ai files and registry entries.
We should warn you that performing some of the steps may require above-average skills, so if you don’t feel experienced enough, you may apply to the automatic removal tool.
Performing an antimalware scan with Norton would automatically search out and delete all elements related to Related.ai. It is not only the easiest way to eliminate Related.ai, but also the safest and most assuring one.
Steps of Related.ai manual removal
Uninstall Related.ai from Control Panel
As it was stated before, more likely that the hijacker appeared on your system brought by other software. So, to get rid of Related.ai you need to call to memory what you have installed recently.
How to remove Related.ai from Windows XP
- Click the Start button and open Control Panel
- Go to Add or Remove Programs
- Find the application related to Related.ai and click Uninstall
How to remove Related.ai from Windows 7/Vista
- Click the Start button and open Control Panel
- Go to Uninstall Program
- Find the application related to Related.ai and click Uninstall
How to remove Related.ai from Windows 8/8.1
- Right-click the menu icon in left bottom corner
- Choose Control Panel
- Select the Uninstall Program line
- Uninstall the application related to Related.ai
How to remove Related.ai from Windows 10
- Press Win+X to open Windows Power menu
- Click Control Panel
- Choose Uninstall a Program
- Select the application related to Related.ai and remove it
If you experience problems with removing Related.ai from Control Panel: there is no such title on the list, or you receive an error preventing you from deleting the application, see the article dedicated to this issue.
Read what to do if program won’t uninstall from Control Panel
Remove Related.ai from browsers
How to unlock Windows Group Policies
Before you will started to remove Related.ai from browser you should perform following instructions in Command Prompt
This step is necessary to delete Windows Group Policies created by Related.ai
- Start Command Prompt as Administrator
- To do this in Windows 10/8 or Windows 7 click Start and in the search box type cmd. Right-click on the found result and choose Run as Administrator.
- While in command prompt type:
rd /S /Q "%WinDir%\System32\GroupPolicyUsers" - Press Enter button.
- Then type:
rd /S /Q "%WinDir%\System32\GroupPolicy" - Press Enter button.
- Finally, type:
gpupdate /force - Press Enter button.
Since some of hijacker threats use a disguise of a browser add-on, you will need to check the list of extensions/add-ons in your browser.
How to remove Related.ai from Google Chrome
- Start Google Chrome
- Click on More tools, then go to the Extensions
- Delete Related.ai or other extensions that look suspicious and you don’t remember installing them
How to remove Related.ai from Internet Explorer
- Launch Internet Explorer
- Click on the Tools/Gear icon, then select Manage Add-ons
- Delete Related.ai or other extensions that look suspicious and you don’t remember installing them
How to remove Related.ai from Mozilla Firefox
- Start Mozilla Firefox
- Click on the right-upper corner button
- Click Add-ons, then go to Extensions
- Delete Related.ai or other extensions that look suspicious and you don’t remember installing them
How to remove Related.ai from Microsoft Edge
- Start Microsoft Edge
- Click the three-dot button in the upper right corner
- Choose Extensions
- Click the gear icon near Related.ai or other extensions that look suspicious and you don’t remember installing them
- Choose Remove
Reset your browsers
How to reset settings in Google Chrome
- Click on the icon in the right-upper corner
- Choose Settings
- Click Advanced settings
- Click the Reset button
- In “reset” window click the Reset button
How to reset settings in Mozilla Firefox
- Click the icon in the upper right corner
- Choose Help
- Select Troubleshooting Information
- Click the Refresh Firefox… button
How to reset settings in Internet Explorer
- Click on the Tools button
- Go to Internet options
- Go to the Advanced tab
- Click Reset
How to reset settings in Microsoft Edge
- Start Microsoft Edge
- Click the three-dot button in the upper right corner
- Choose Settings
- Under the Clear browsing data category select Choose what to clear
- Select everything and click Clear
If the above-mentioned methods didn’t help in eliminating the threat, then it’s better to rely on an automatic way of deleting Related.ai.
We also recommend to download and use Norton to scan the system after Related.ai removal to make sure that it is completely gone. The antimalware application will detect any vicious components left among system files and registry entries that can recover Related.ai.
